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Serkan Otles
Senior Director, Global Head of Business Development
Philips
Day 2 | 15th October
3:00 PM
CASE STUDY: Harnessing GenAI: How we are using AI to turn monotonous shopping journeys into exciting and engaging experiences
Learn how to use AI to create immersive shopping experiences that captivate customers and leave a lasting impression
Explore how Gen AI can power personalisation to remove customer guesswork and create tailored journeys
Discover how Gen AI shopping assistants can outperform tradition chatbots to advance support and ensure customer satisfaction
Check out the incredible speaker line-up to see who will be joining Serkan.
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