Alejandro Saucedo

Alejandro Saucedo

Director of AI, Data & Platform Zalando

Day 1 | Wednesday 14th October

9:00 AM OPENING KEYNOTE: Winning with Agentic Commerce: How retailers can turn AI-mediated shopping into a growth channel to stay in control of the customer journey

    • Determining where AI shopping agents complement owned channels to grow revenue without depending on third-party platforms
    • Adapting your commerce strategy to stay visible and relevant when AI starts making purchasing decisions
    • Building an AI-ready purchasing experience to protect customer relationships, brand value, and long-term profitability

    9:30 AM KEYNOTE PANEL WITH POLLING: Delivering AI-Powered UX: How can you design AI-ready customer experiences to stay visible, usable, and human-centered as AI mediates the journey?

      • How can you align UX and content to evolve SEO into AI-optimised visibility and remain discoverable as search and navigation shift to AI platforms
      • How can you redesign interfaces that AI agents can interpret and act on to support AI-mediated visibility, comparison, and checkout?
      • How can you preserve human-centricity to avoid reducing experiences to purely machine-optimised and emotionally empty interactions?

      In this interactive benchmarking polling panel, you – the audience – will take part in live polls to discover what AI tools your peers are already using. Our panelists will analyse the results and take your questions throughout the session.

      Check out the incredible speaker line-up to see who will be joining Alejandro.

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